About pillingUpdated 10 hours ago
PILLING IS NATURAL
In general, pilling/knotting is described as a natural property of natural fibre, which is neither a severe reduction in quality nor a defect, and not a reason for complaint.
Pilling is a consequence of strong friction and an indication of natural fibre.
Cashmere is a fine and luxurious fibre. Therefore, it should be worn and cared for with care.
Therefore, we recommend you to remove lint with a cashmere comb or by picking them off by hand.
Please read our cashmere care instructions. Unfortunately, we don’t have any options for quality complaints caused by use (pilling/knotting, damaged due to external factors, wrong care or form lost or shrunk/baggy, wear and tear due to use, infested with moths).