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Sizing guide

You can view detailed measurements and the size charts of the products by clicking on the "Size Guide" button on the product page. Check the description and the size guide of the respective product: The fits and size guides of GOBI Cashmere products

What is Pantone colour system?

At GOBI, we have an extensive colour palette and the colours are numbered or determined according to the Pantone colour system. Please read more about the Pantone Colour System here. What is Pantone Matching System (PMS)?. The Pantone Matching System

What is Mongolian cashmere?

The nomadic life provides Mongolians with a sense of historical identity and pride. Depending on the weather, families along with their animals move at least four times a year and even more than 10 times in dry and heavy snow years.Biological feature

What are organic colours?

Our organic pieces are non-dyed, non-bleached, hypoallergenic, and made of 4 natural colors (off white, taupe, beige, warm grey) of Mongolian cashmere. - Made with 100% un-dyed & unbleached cashmere. - Certified by SFA. - GOBI Organic collection uses

What materials are used to make your products?

All our products are made from high-quality Mongolian Cashmere. As one of the largest vertically integrated cashmere producers in the world, our specialists control the quality of our Cashmere starting from the collection of materials from local herd

What materials are used to make your sneakers?

Cashmere Sneakers. Experience the ultimate in comfort and style with GOBI’s LOW-TOP CASHMERE SNEAKERS. Combining the timeless appeal of cashmere with the versatility of sneakers, they’re a true wardrobe essential for those seeking unmatched sophistic

About ply and gauge (gg)

The thickness and overall quality of the product can be determined with ply and gauge. Ply. The ply is the number of threads twined together to make a single piece of cashmere yarn. If 2 threads of cashmere twisted into 1 piece, it’s called 2-ply cas

Certification - OEKO-TEX STANDARD 100 for 100% cashmere yarns

GOBI Corporation is granted authorization according to STANDARD 100 by OEKO-TEX to use the STANDARD 100 by OEKO-TEX mark for the following articles:. Yarns made of 100% cashmere in natural white, beige, warm grey and brown, or bleached fiber-dyed (in

Certification - OEKO-TEX Standard 100 Certificate for textile articles

GOBI JSC is granted the OEKO-TEX STANDARD 100 certification and the right to use the trademark. Scope. Knitted sweater and cardigan made of 100% cashmere yarns in natural white, beige, warm grey and brown, or bleached, fiber-dyed (with reactive dyest

When will you restock your products? How do I know if the item is in stock?

An issue at the check-out can occur if an item is sold out. All products on our website are in usually in stock. If you have not completed your order, another customer might buy your item. In this case, please remove the item from your cart and refre

I want to complaint about a faulty product

Please contact our customer service at [email protected], and provide photos of the faulty item, clearly showing the fault, and describe the fault, so that we can help you further. The quality complaints with photos are inspected by our spec

Can cashmere get static?

Dry air and friction create an electrical charge in clothing. Natural fibers such as silk, wool and cashmere become statically charged if worn with other clothes with synthetic fibers, for example. You can read tips on the internet on how to avoid st

Why is cashmere itchy and doesn’t feel soft?

The itchiness of cashmere can be caused due to the following factors:. As the cashmere is bleached and dyed except in natural colour, the structure/ softness of the cashmere may be slightly affected. If it does not feel soft, you can wash it by follo