Reach out to us for more information at 
support-2@gobicashmere.com
Please note that due to the Holidays, there will be delays to replies and your inquiries.

Leave us a review!

Return Portal

Rewards Program

Cashmere Care

Return to Main Website

GOBI Cashmere US

<h4 id="if-you-need-your-order-or-shipping-confirmation-email-again-please-contact-us-at-support-1gobicashmerecom-and-our-customer-service-team-will-resend-your-requested-information-"><span style="font-size: 14px;">If you need your order or shipping confirmation email again, please contact us at support-1@gobicashmere.com and our customer service team will resend your requested information. </span></h4>

If you need your order or shipping confirmation email again, please contact us at support-1@gobicashmere.com and our customer service team will resend your requested information.

What should I do if I haven't received or deleted my order or shipping confirmation email?

Orders

What to do if the website does not work properly?

Where can I find out more about GOBI Cashmere?

How can I subscribe/unsubscribe to your Newsletter?

What brands do you have?

Is shopping on gobicashmere.com safe?

What is the GOBI Cashmere privacy policy?

About us

What emails should I expect after placing an order?

I cannot place an order

How do I use a discount code?

How do I place an order?

How can I cancel my order?

Duplicated orders

Can I modify/change my order after it has been placed?

Which payment methods do you accept?

Are the prices the same online and in store?

Order and Products

Order Processing

Domestic Shipping Delivery

International Shipping Delivery

Customs and regulations: (For International orders only)

Signature Confirmation

Delivery

Return Policy

Return Eligibility

Return Process

Refunds

Exchanges

Lost Parcel

Prices & Expenses

Gift with Purchase

Holiday Returns

International Returns

Return

Sizing

What is Mongolian cashmere?

When will you restock your products? Can you notify me if a product is available again?

Where can I buy GOBI Cashmere products?

Why is the cashmere better than other fabrics?

Product sustainability

Is your cashmere ethically sourced?

How do I know if the item is in stock?

What materials are used to make your products?

Storing

Washing

Pilling

Ironing

Product

If you need your order or shipping confirmation email again, please contact us at support-1@gobicashmere.com and our customer service team will resend your requested information. 

What should I do if I haven't received or deleted my order or shipping confirmation email?Updated 2 years ago

If you need your order or shipping confirmation email again, please contact us at [email protected] and our customer service team will resend your requested information.