Delivery
Learn about our delivery timing, prices and other related articles!
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Orders
Learn how to place, track and return your orders at GOBI Cashmere!
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How do I place an order?
The following are the steps for online orders;. Select goods. Enter your customer data: invoice address, delivery address, contact details including email and phone number. Select payment method. Check & verify info (name, address, method of payment,
How can I cancel my order?
Please contact our customer support by email at [email protected] to cancel your order. We will forward your request to our logistics partner, however, please understand that your request could be denied if your order is already processed f
Can I modify/change my order after it has been placed?
Unfortunately, we are not able to modify an order/ address once it is placed. Therefore, we kindly ask you to contact us by email at [email protected] if you want to cancel your order. We can try and request our logistics partner to cancel y
Duplicated orders
Please contact our customer support by email at [email protected] to cancel your order. We will forward your request to our logistics partner, however, please understand that your request could be denied if your order is already processed fo