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support-2@gobicashmere.com
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Monday - Friday 08:00 AM - 05:00 PM (PST)

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GOBI Cashmere US

<div data-block="true" data-editor="4e1vm" data-offset-key="90dq4-0-0" id="isPasted"><div data-block="true" data-editor="en26s" data-offset-key="7ads-0-0" id="isPasted"><div data-offset-key="7ads-0-0"><span data-offset-key="7ads-0-0"><span data-text="true">WAYS TO EARN</span></span></div></div><div data-block="true" data-editor="en26s" data-offset-key="6mqg5-0-0"><div data-offset-key="6mqg5-0-0"><span data-offset-key="6mqg5-0-0"><span data-text="true">Earn 1 point for every $1 spent</span></span></div></div><div data-block="true" data-editor="en26s" data-offset-key="cpp5t-0-0"><div data-offset-key="cpp5t-0-0"><span data-offset-key="cpp5t-0-0"><span data-text="true">Spending is not the only way to build your balance. You can also earn points through the actions below:</span></span></div></div><div data-block="true" data-editor="en26s" data-offset-key="4pph4-0-0"><div data-offset-key="4pph4-0-0"><span data-offset-key="4pph4-0-0"><span data-text="true">Join the programme:</span></span><span data-offset-key="4pph4-0-1"><span data-text="true"> </span></span><span data-offset-key="4pph4-0-2"><span data-text="true">50 pts</span></span><span data-offset-key="4pph4-0-3"><span data-text="true"> One-time welcome bonus</span></span></div></div><div data-block="true" data-editor="en26s" data-offset-key="615jn-0-0"><div data-offset-key="615jn-0-0"><span data-offset-key="615jn-0-0"><span data-text="true">Write a verified review:</span></span><span data-offset-key="615jn-0-1"><span data-text="true"> </span></span><span data-offset-key="615jn-0-2"><span data-text="true">100 pts</span></span><span data-offset-key="615jn-0-3"><span data-text="true"> Per review submitted</span></span></div></div><div data-block="true" data-editor="en26s" data-offset-key="c0mnc-0-0"><div data-offset-key="c0mnc-0-0"><span data-offset-key="c0mnc-0-0"><span data-text="true">Subscribe to our newsletter:</span></span><span data-offset-key="c0mnc-0-1"><span data-text="true"> </span></span><span data-offset-key="c0mnc-0-2"><span data-text="true">100 pts</span></span><span data-offset-key="c0mnc-0-3"><span data-text="true"> Valid for 29 days</span></span></div></div><div data-block="true" data-editor="en26s" data-offset-key="f0vb4-0-0"><div data-offset-key="f0vb4-0-0"><span data-offset-key="f0vb4-0-0"><span data-text="true">Follow us on social:</span></span><span data-offset-key="f0vb4-0-1"><span data-text="true"> </span></span><span data-offset-key="f0vb4-0-2"><span data-text="true">50 pts</span></span><span data-offset-key="f0vb4-0-3"><span data-text="true"> Per channel followed</span></span></div><p><span data-offset-key="f0vb4-0-3"><span data-text="true" style="font-size: 14px;">For more details, visit our <a href="https://us.gobicashmere.com/apps/loyalty" style=" text-decoration: underline;" id="isPasted">Loyalty Rewards Page</a>.</span></span></p></div></div><div data-block="true" data-editor="4e1vm" data-offset-key="9kkaj-0-0"><br></div>

For more details, visit our Loyalty Rewards Page.

Reward program - How can I earn points for reviews?

Orders

Payment/price, promos/gift/discount/ loyalty points

Where can I find out more about GOBI Cashmere?

GOBI Cashmere terms & conditions

What is Mongolian cashmere?

Where can I buy GOBI Cashmere products?

Why is the cashmere better than other fabrics?

Ethical Sourcing & Quality

Is your cashmere ethically sourced?

About us

How do I place an order?

Can I modify/change/cancel my order after it has been placed?

What countries does GOBI Cashmere deliver to?

Delivery timings, methods and costs

What documents will be included in the shipment?

Do I need to pay taxes and customs charges?

Is multiple address delivery possible?

Can I change the delivery address?

Where is my order?

What should I do if my order has not been delivered?

Lost, Damaged or Incorrect Items

Delivery

Return Policy

What is the Gift/Bundle/BOGO return policy?

How can I use the return portal?

I cannot create a return label using your portal

I haven’t received the return label

Do you have an exchange service?

Do you book a home collection for returns?

How long does it take until I receive my refund?

How will I know you have refunded me?

My refund was incomplete

Holiday Returns

My return period is exceeded

My return is lost

Return & Refunds

Which payment methods do you accept?

Why the price changes at the check-out? Tax added price/ dynamic prices including taxes

Why are your prices increased?

Do you offer price adjustments?

Reward program - How can I use loyalty points?

Why was a gift/bundle item not included in the shipment?

Do you have a gift wrap service?

What is your gift policy?

How can I subscribe/unsubscribe to your Newsletter/ SMS?

What emails should I expect after placing an order?

What should I do if I haven't received or deleted my order or shipping confirmation email?

Reward program - How can I earn points for reviews?Updated 16 days ago