GOBI Cashmere US logo
GOBI Cashmere US logo

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Payment/price, promos/gift/discount/ loyalty points

Which payment methods do you accept?

GOBI accepts the following forms of payment: [Visa, MasterCard, American Express, PayPal, Apple pay, Google pay, Shop pay, etc. We use Shopify payment with integrated 3D Secure checkout. 3D Secure is an additional security layer for online credit and

Why the price changes at the check-out? Tax added price/ dynamic prices including taxes

We activated dynamic prices including taxes of Shopify. In countries or regions, such as the USA, shoppers expect taxes to be excluded from online shop prices and added at checkout, if applicable. When buying internationally, the Dynamic tax-inclusiv

Why are your prices increased?

We totally understand your concern about the price increase and kindly seek your attention to our statement. Our goal is to continue to provide you with the most authentic cashmere products, and to run our logistical procedures as efficiently and eco

Do you offer price adjustments?

Unfortunately, we don't offer price adjustments. You are more than welcome to return the item and re-order at the new price if you wish. At the end of GOBI’s promotions or sales offers, any following offers may hold the same or similar sales amount o

Reward program - How can I use loyalty points?

After you have registered on our website as well as for the reward program with an email address, you can apply your points. Please read more here and register for our rewards program. How to apply points?. After you have collected your products in t

Reward program -How does the friend referral for rewards program work?

Give your friends $20 off their first order over $100 and get $20 (in points) for each successful referral. Once your friends register on our website, and for the rewards program and make a purchase over $100, the $20 (in points) will be added to you

Reward program - How can I earn points for reviews?

Please note, the review points are not meant for each review. That means the review points will be added only once. At the moment, the review points are added automatically for the review on our website. Please note that you have to leave a review on

Why was a gift/bundle item not included in the shipment?

To receive a gift/additional BOGO (Buy 1, Get 1 Free) and bundle item, the customer should add it to the basket with the selected item, otherwise, the gift/additional BOGO and bundle item will not be shipped together. GOBI has no authority to ship th

Do you have a gift wrap service?

Unfortunately, we do not offer a gift-wrapping service. Please note, our orders are processed by our 3PL-Partner, and the return form and delivery note/invoice are shipped in the parcel.

What is your gift policy?

Please read our gift policy. From time to time, we run “Free Gift/Bundle” offers and promotions when you purchase qualifying items or place a qualifying order. These are the terms and conditions that govern those promotions:. https://www.gobicashmere