What is your gift policy?Updated 16 days ago

The gift card is valid only on us.gobicashmere.com. The card expires 12 months after the date of purchase. This card cannot be returned, refunded, or redeemed for cash.
Promotional codes are valid only for orders with a minimum purchase amount of $200 (before shipping fees, taxes, and other applicable charges). They are not valid on gift cards, previous purchases, Buy-One-Get-One offers, $99 Hat & Sweater Set, gift boxes, or new collection items.
To receive a gift/additional BOGO and bundle item, the customer should add it to the basket with the selected item.
When placing an order using the BOGO promotion, please note that the order will be charged by the higher-valued product and the lower-valued product will be considered free.
If you are returning an order that includes a gift/bundle/BOGO please include the gift item with your return
If the gift/bundle/BOGO is not returned, the retail value of the gift item may be deducted from the return amount.
In case of a (partial) return of a BOGO order, the retail value of the BOGO will be automatically deducted with half the value from the actual paid product if the returning order contains only one product of BOGO.

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