Learn about our delivery timing, prices and other related articles!
International Shipping Delivery (outside of the United States). The price and delivery time may vary depending on the selected carrier. All international shipments may take 3-10 business days from the date that the carrier picks up the fulfilled orde
Order Processing. Upon ordering, domestic orders will be fulfilled and will be shipped out within 1-2 business days and will be handed over to the transportation carrier. The actual delivery time is within 1-3 business days after the order has been s
We ship the parcel with invoice and return slip. We also send the invoice and return information within the confirmation email after the order placement. If you are not able to find the confirmation email of your order, please contact our customer su
Shipments outside of the United States may be subject to customs taxes or fees depending on the country’s laws and regulations. These taxes and fees must be paid by the customer and will be displayed at checkout. The customs taxes and fees are includ
Unfortunately, we only ship orders to one shipping address at a time. If you would like us to send your items to different addresses, please place a separate order for each address.
We kindly ask you to contact us by email at [email protected]. We can try and request our logistics partner to cancel your order or to change the delivery address, however, please understand that your request could be denied if your order is
Once your order is packed and dispatched, you will receive a shipment notification by email. This email will include the tracking number, which you can use on the corresponding tracking websites that you have chosen as a carrier to track the delivery
If the delivery is taking longer than the maximum delivery period or if the tracking information shows that your parcel was delivered but you have not received it, please contact our Customer Service team at [email protected]. In case of a l
Lost, Damaged or Incorrect Items